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The more effectively a project can educate its new users and turn them
into masters, the more successful it will be. Many people turn to
online content for information, but my research shows that it doesn’t
work as often as it should. Tomorrow: toward a solution.

The more effectively a project can educate its new users and turn them
into masters, the more successful it will be. Many people turn to
online content for information, but my research shows that it doesn’t
work as often as it should. Tomorrow: toward a solution.

By Andy Oram

(This is the first part of a two-part article.)

Every computing project with a heart-beat is out recruiting new users, because the trajectories of competing projects place them in a grow-or-die situation. Celebrating the project’s 100,000th download, noting increased traffic on its mailing lists, and boasting the release of a book about it—all these typical milestones implicitly measure success in terms of new users. It makes sense that the more effectively a project can…

Location: Cupertino, CA
URL: http://jobs.apple.com/index.ajs?BID=1&method=mExternal.showJob&RID=17965&CurrentPage=1

Apple’s Professional Applications User Interface Group is seeking a passionate senior human Interface designer who possesses: a relentless attention to detail, a gifted eye for aesthetics and the ability to quickly grasp and distill highly complex matters.

The Senior HI Designer will work closely with all visual and HI designers, producers and engineers to design the…

At the Money:Tech conference, Mike Gamson of LinkedIn announced their new line of business to provide primary research services to financial markets, the LinkedIn Research Network. While the service isn’t going live for several months, Mike outlined the core of…

At Social Graph FOO, privacy was the proverbial elephant in the room. Its presence is widely acknowledged, and the OAuth and OpenID guys are doing what they can to make people aware of the problems that arise when people aren’t…

There’s so much going on at Money:Tech today that I won’t try to cheapen it my squeezing it all into a blog post. Indeed, we’re planning a full issue of Release 2.0 in April to capture how much has happened…

There’s so much going on at Money:Tech today that I won’t try to cheapen it my squeezing it all into a blog post. Indeed, we’re planning a full issue of Release 2.0 in April to capture how much has happened…

At the Money:Tech conference, Mike Gamson of LinkedIn announced their new line of business to provide primary research services to financial markets, the LinkedIn Research Network. While the service isn’t going live for several months, Mike outlined the core of…

At Social Graph FOO, privacy was the proverbial elephant in the room. Its presence is widely acknowledged, and the OAuth and OpenID guys are doing what they can to make people aware of the problems that arise when people aren’t…